Customer Service

Customized orders are charged to credit/debit card paying customers at the time of customer order acceptance to ensure availability of funds. Paying through our online checkout indicates your approval of this order. Customers agree to and understand the following: to pay any sales or use tax; no returns or allowances without prior written approval by our company; no credits will be issued for returned merchandise without our consent; underruns or overruns of not more than 10% is billed pro-rata; we reserve the right to charge for any losses entailed by reason of customer cancellation or changes to order prior to shipment; merchandise becomes customer property at the time it is accepted by the shipping carrier. Delays of merchandise caused by the shipping carrier are the responsibility of the carrier. Delivery times vary per product from 24hrs to sometimes over 90 days(products produced overseas). Customer acknowledges proper authorization from all copyright owners to release the logo(s) or photo(s) to be printed. Sales Order is subject to the laws of Ohio.